From the moment I walked I felt welcomed. Phil Dugo truly made the experience not only worthwhile, but made it the best car leasing experience I've ever had. I told him all of my needs and what I wanted. He met me 100% of the way. In addition, Stephen was also great when we had to do paperwork. My overall experience, price, and feeling leaving this place will make me come back in the future and suggest it to anyone even considering a car. Thanks!
Shopping for my 2017 CX-5 with Phil at Island Mazda was an excellent experience. From the beginning, Phil understood my needs, current situation and made sure that I was given the best possible price and offer. He took me for multiple test drives in the new vehicle, made sure to answer any and every question and guided me through the leasing process each step of the way.
It was Sunday Memorial Day weekend and I was looking for an AWD SUV, a Subaru actually. When I saw that Mazda had more features at a good price, I decided to purchase a 2015 Mazda CX 5 AWD. There were a couple of issues with the car and I told Mike D. (No relations to Mike D. from the Beastie Boys) my concerns, he told me to come back in to have it inspected and have some fixes done since the service shop was closed on Monday (Memorial Day). I came back and dropped the car off. It took a week for all things to be completed. I don't blame Mike for any of this, I'm actually quite disappointed in service because I would have thought it was serviced already since it said it on the carfax. The tires needed to be rotated, aligned, seat latch didn't latch back, seat moved slightly when driving and braking quickly. Mike did throw in nice cargo net for my car and had it sent to the body shop to fix the front bumper grill. All this service was complementary. I dealt with other dealers before and they always promised me things and by the time the sale was complete, they totally forgot about me. Mike didn't. Much respect to him and Phil. You guys were patient with my anxiety and more dealers/salesperson should follow your model.
Exceptional sales and hassle-free car purchasing experience!
I have recently purchased the 2017 cx5 touring from the Island Mazda in Staten Island, NY. I have first met with Ms. Kimberly Balbi in sales, I have such a pleasant experience with her and the service the manager steve and she provided was great and in such warm demeanor. I thank both for such a great experience at Island Mazda. I would recommend my family and friends to this dealer and ofcourse Ms. Kimberly's service. Thanks again.
the experience was great!
The service was good .
Overall, my experience was exceptional. Everyone was knowledgeable, kind, courteous, and personable. They made the car buying experience pleasurable and easy.
Overall great experience.